Each rider must complete this waiver before receiving an e-bike. This waiver should be completed after a reservation request has already been submitted.
This form is for each individual rider. If you are riding with a group, enter the group reservation name exactly the same way on every waiver.
Required before ride
One waiver per rider.
This keeps group reservations simple while making sure every rider has completed their own safety acknowledgment, ID verification, and electronic signature.
Match the Group
Use the reservation name
Enter the same reservation name your group organizer used so we can match your waiver to the rental.
Rider Info
Complete your details
Each rider submits their own contact information, ID, emergency contact, and helmet choice.
Before Pickup
Submit before riding
Waivers must be complete before staff releases an e-bike to any rider.
What Happens Next
We match your waiver to the reservation.
Before the ride, staff checks the reservation name, rental date, rider information, ID photo, and signature.
1. Your waiver is submitted
Your rider details, ID photo, acknowledgments, and signature are saved for review.
2. We match the reservation
We use the reservation name and rental date to connect your waiver to the group booking.
3. Staff verifies at pickup
Staff may verify your ID, helmet, assigned bike, and safety briefing before release.
Need help with the waiver?
Questions about the reservation name, rental date, ID upload, or group waiver process? Call, text, or email us and we’ll help.